Tsehay Bank is a share company established on July 23, 2022, with a business license issued as per the banking business proclamation no 592/2008. It commenced operations with an authorized capital of Birr 2.8 Billion and a paid-up capital of Birr 734 Million. The Bank’s paid-up capital has reached Birr 1.16 Billion and raised its subscribed capital to Birr 5 Billion.

The Bank’s branch networks have reached 91+.

The Bank’s tagline is Tsehay Bank, For All! It aspires to serve all like the sun does and aims to become one of the best private banks in East Africa in the near future.

Who we are

Tsehay Bank S.C. founders have envisioned filling the financial service gap and contributing to the development of the country

The Bank will strive to satisfy stakeholders’ by ensuring service excellence that appeal to the ever-diversifying and growing needs of customers. The term, “Tsehay" is an Amharic word that denotes "The Sun," and our motto is "For All," referring to our financial inclusion objective.

The Bank was established following the Shareholders' General Assembly on February 18, 2021. The Bank's official inauguration took place on July 23, 2022, which also heralded the commencement of operations in the presence of His Excellency Dr Yinager Dessie, Former Governor of the National Bank of Ethiopia. The bank started operations with 30 branches in Addis Ababa and other major cities and towns across the country. The number of branches has reached 91+.

Ownership

The bank was established as a private individuals’ share company, with 373 shareholders and a paid-up capital of Birr 734.7 million and a subscribed capital of Birr 2.8 billion.

In comparison to other industry participants, the Bank has the fewest shareholders among Ethiopian Banks. Institutional shareholders account for 35% of total share value. These shareholders have extensive experience and success in the country's various business segments, including, agriculture, manufacturing, domestic trade, import, export and other services. This demonstrates the Bank's ability to collaborate in order to create a successful business venture and commercial Banking service. The shareholders, on the other hand, promised to complete the payment of the remaining subscribed capital within a short period of time.

Vision

To become one of the top ten private Commercial Banks in East Africa by the year 2040

Tsehay Bank S.C assessed and described its vision in the manner of aspirational description of what the Bank would like to achieve in the future. It serves as a clear guide for choosing current and future courses of action.

Mission

We are dedicated to deliver sustainable value to our stakeholders by efficiently providing Banking service that ensures best customer Experience using qualified employees and cutting-edge technology

Tsehay Bank S.C mission statement describes what the Bank does, who it does it for, why it does it and how it does it. The mission statement is an enduring statement of purpose. It is a guide and inspirational tool for what the Bank is striving to become in the future. It is the bank's reason for existence.

Core Values

Core values are the ideals and enduring principles that underpin the bank’s performance, culture, customer service and all interactions with its stakeholders. Tsehay Bank’s actions and responses in relation to its various stakeholders will be guided by the following 7 core values.

Integrity

Committed to being trustworthy, doing the right things, and delivering on our promises daily. We will uphold our values and the Tsehay brand, acting ahead of self-interest and in ways that can always stand the test of time.
Maintain confidentiality and privacy of information, taking into account legal and ethical obligations, in order to inspire confidence from our customers and other external stakeholders.
Communicate openly and honestly in order to build trust.

Customer Experience

Strive to create the best customer perception of their overall interaction with the Bank.
Address the needs of the customer and increase customer’s satisfaction.
Offer the highest quality service to our customers with best accessibility.
Be preferred brand in service quality in the minds of customers and the general public.
Place effective customers’ feedback that will help to improve service.
Build long lasting relationships with customers.

Teamwork

Respect one another and co-operate in our work.
Recognize the importance of teamwork for our success.
Collaborate and support one another to ensure process integration and minimize external business challenges.

Empowerment

Distinguish employees as valuable organizational resources.
Promote decentralization and delegation of duties and responsibilities.
Maintain an atmosphere that inspires confidence and take ownership.
Encourage employee to take responsibility and support to each other and serve customers in a courteous and respectful manner
Recognize our employees for their best achievements.

Professionalism

Demonstrates professional expertise in all aspects of work.
Consults appropriately, always seeks to understand the broader organizational context and informs decisions with data.
Maintains objectivity and independence.

Learning Organization

Anticipate and respond to internal and external changes through constant improvement and adjustment.
Establish a culture that nurtures individual and group learning.
Retain and disseminate tacit knowledge across the bank.

Corporate Citizenship

Abide by the laws of Ethiopia
Care about society's welfare and the environment.
Believe that the sustainability of our business depends on our ability to maintain and build public confidence.