Cyber Security Awareness

Cybercriminals are increasingly targeting bank customers through phishing attacks fraudulent emails, SMS, and social media messages that appear to come from trusted institutions. These messages often try to trick you into revealing sensitive information such as passwords, PINs, or account details.

At Tsehay Bank your security is our priority, to help protect yourself from fraud and unauthorized access, please follow these important security practices:

• Verify Before You Trust: Always confirm the source of any message claiming to be from Tsehay Bank. Official communication will never ask for your password, PIN, or full account details via email, SMS, or social media.
• Avoid Suspicious Links: Do not click on links sent via SMS, email, or messaging apps unless you are certain they are legitimate. Instead, access our services by typing the official website URL( https://tsehaybank.com.et/) directly into your browser.
• Watch for Urgency and Threats: Fraudsters often create panic by saying your account will be blocked or compromised unless you act immediately. Take your time and verify before responding.
• Protect Your Login Credentials: Never share your usernames, passwords, OTPs, or PINs with anyone even if they claim to be bank staff.
• Enable Multi-Factor Authentication (MFA): Whenever available, activate MFA for your banking and email accounts. This adds an extra layer of security beyond your password.
• Report Suspicious Activity Immediately: If you receive a suspicious message or believe your account may be compromised, contact Tsehay Bank immediately by calling 921 or visiting the nearest branch.

               Your vigilance is your strongest defense.

                           Stay alert and bank securely.

     Tsehay Bank
     For All!